With GLS’s FlexDeliveryService , recipients are informed throughout the delivery process via email and SMS.They have the option, the day before, to change their delivery address, date or request delivery to a GLS Relay.On the day of delivery, from their mobile, they can view the geolocated delivery of their package in real time.
Customs warehouse
Storage location not requiring the payment phone number list of customs fees for goods awaiting release.
For complete flexibility, they can also change their mind up to the last minute and request that their package be redirected to a GLS Relay or give directions to the delivery person.
In addition, geolocated parcel tracking becomes a formidable marketing tool for GLS customers who can:
- Customize the package tracking screen (adding their logo and colors of their graphic charter)
- Deliver targeted communications when tracking delivery
Use 100% customizable advertising formats from a dedicated interface
Step 1: Set the return deadline
The first step is to set an appropriate return how to increase engagement on social media period—that is, determine the number of days your customer has to return their products. In the European Union, every consumer has at least 14 days to return an item for distance selling. This is the legal minimum. But you may want to extend this period.
Step 2: Determine who pays for returns
When asked what elements of a return policy are most important to them, 57% of consumers say return fees . So you need to find the right balance between customer expectations and the costs of returns for the business to ensure everyone benefits. Which strategy will you choose?
Free returns: According to our 2023 study, 76% of whatsapp database brazil French consumers surveyed said they would order more often from an online store if it offered free returns. Doesn’t that sound feasible? However, with a shipping platform that allows you to benefit from pre-negotiated return rates, it is possible.
Paid returns : Yes, you don’t have to cover the cost of returns. Other options are available to you: for example, you can offer your customers a free exchange of their products. Prefer a refund? In this case, you can offer paid returns and charge your customers a return shipping fee.